We do not accept returns or exchanges other than obvious quality defects that occur during transportation and mistakes in our products.
If you find any defects or mistakes in the product, please contact us within one week after the product arrives. Please note that we may not be able to respond if you contact us after that.

[Return target]
In the case of "defective product / wrong product by our company"

[Return time]
Refunds will be given if you contact us within one week after the item arrives.

[Return method]
Please request a refund from the inquiry form.
We will bear the return shipping fee.

We will not accept returns if the item is returned without prior notice. Please be sure to contact us before returning.
If the product is unilaterally destroyed without contact due to a defect, the customer shall waive the ownership of the product at his / her own discretion, and we cannot take any responsibility or response. Please note that.

After the payment is completed, it will be shipped within 5 business days by Kuroneko Yamato's Takkyubin.

◆ Shipping fee is set at 1,000 yen. If the shipping fee exceeds the shipping amount depending on the purchase amount or delivery area, the excess amount may be charged separately after receiving the order.